Learn how a small marketing agency optimized their operations and increased revenue with Yoneos.
Agency Name: Creative Spark Marketing 💡
Agency Type: Digital Agency 💻
Background:
Creative Spark Marketing is a Montreal, Canada-based digital agency specializing in content marketing, SEO, and social media. With a team of 5 talented employees, the agency experienced rapid growth over the past two years. However, they began struggling to effectively manage their projects, tasks, and invoices.
Challenges Before Yoneos:
Manual Project Management: Projects were tracked using spreadsheets and emails, which was time-consuming and error-prone.
Lack of Visibility: The team didn’t have a clear overview of ongoing tasks and upcoming deadlines.
Complex Invoicing: Manual invoicing took up a lot of time, and it was difficult to track payments.
Inefficient Communication: Important conversations were scattered across threads and emails, making it challenging to track progress.
Agency’s Goals for Yoneos:
Automate project management and invoicing processes.
Improve visibility and collaboration among team members.
Save time and money by optimizing operations.
Increase client satisfaction by improving communication and project delivery.
Implementation of Yoneos:
The Creative Spark Marketing team chose Yoneos for its ease of use and wide range of features. Implementation was quick and easy thanks to a comprehensive user guide and responsive customer support.
Features Used:
Project Management: The team used Kanban boards to organize tasks, track progress, and manage dependencies.
Invoicing: Yoneos allowed the agency to easily create quotes, invoices, and track payments.
Communication: The built-in messaging system enabled the team to communicate efficiently and track important conversations.
Reporting: The agency used Yoneos reports to track project performance, billable hours, and revenue.
Concrete Results:
30% Reduction in Project Management Time: Automating project management processes freed up valuable time for the team.
15% Increase in Client Satisfaction: Enhanced communication and faster project delivery improved client satisfaction.
10% Increase in Revenue: Efficient project management and accurate invoicing contributed to a significant revenue increase.
Key Success KPIs:
Time Spent on Project Management
Client Satisfaction Rate
Total Revenue
Number of Projects Completed On Time
Benefits of Using Yoneos:
Ease of Use: Yoneos is easy to learn and use, even for non-technical people.
Comprehensive Features: Yoneos offers a wide range of features for managing projects, invoicing, and communication.
Flexible Integration: Yoneos seamlessly integrates with other tools and applications used by the agency.
Exceptional Customer Support: Yoneos’s customer support team is responsive and helpful.
Potential Drawbacks:
Pricing: Yoneos can be slightly more expensive than other project management software.
Learning Curve: While Yoneos is user-friendly, it takes some time to learn all the features.
Cost of Yoneos:
The cost of Yoneos varies depending on the number of users and desired features. Creative Spark Marketing paid around $100 per month for their subscription.
Return on Investment (ROI):
The agency saw a significant return on investment from using Yoneos. The reduction in project management time, increased client satisfaction, and revenue growth far outweighed the cost of the subscription.
Overall Agency Experience with Yoneos:
Creative Spark Marketing is extremely happy with their experience with Yoneos. They consider Yoneos an essential tool for their success and highly recommend it to other small agencies.
Recommendations for Other Small Agencies:
Explore Different Options: Compare different project management and invoicing solutions before making a decision.
Consider Your Specific Needs: Ensure the software meets your specific project management, invoicing, and communication requirements.
Use the Full Features: Take full advantage of Yoneos’s features to maximize its impact on your business.
Name of Interviewed Agency Contact: Sarah Dubois, CEO of Creative Spark Marketing
Case Study Period: 12 months
Agency Size: 5 employees
Agency Market: Digital Marketing, Montreal, Canada
Example Clients: Tech startups, marketing agencies, retail businesses
Types of Services Offered: Content marketing, SEO, social media, website development
Conclusion:
Yoneos is a powerful and affordable solution that can help small marketing agencies improve their operations, boost efficiency, and increase profitability. Creative Spark Marketing’s case study clearly demonstrates the benefits of using Yoneos for managing projects, invoicing, and communication. 🤝